The Whatcom Alliance for Health Advancement sponsors and manages the Whatcom County Statewide Health Insurance Benefits Advisors (SHIBA)  program.

SHIBA is a free and unbiased service of the Washington State Office of the Insurance Commissioner.  The SHIBA program utilizes a statewide network of trained volunteer counselors who educate consumers about their Medicare options and rights.

In Whatcom County, SHIBA volunteers are available by telephone or in-office to help Medicare beneficiaries understand their options and make informed decisions about their coverage. SHIBA volunteers can refer clients who do not receive Medicare to a WAHA Access Counselor for help to access insurance or medical care.

To request an appointment with a trained SHIBA volunteer in Whatcom County call (360) 788-6533. For all other counties call 800-562-6900.